Medical

If you are enrolled in our medical plan, you have access to in-network or out-of-network providers. We recommend accessing in-network providers whenever possible, as it will be less expensive. The medical plans are administered by Meritain through the Aetna Network. Your prescription drug plan is administered by SmithRx and is included for employees enrolled in a medical plan.

Medical Plan Overview

Meritain Health portal user guide

Click here to learn how to register, print an ID card, view your claims, and much more!
Insurance carrier contact information

Medical: Meritain 1-800-925-2272 www.meritain.com Prescription: SmithRx 1-844-454-5201 www.smithrx.com Mail order prescription: Amazon Pharmacy (through SmithRx) 1-855-206-3605 www.amazon.com/smithrx Telemedicine Teladoc 1-800-835-2362 www.teladoc.com/aetna
Search for a Medical provider

Click here and select Aetna Choice POS II (Open Access).
Estimate the cost of a service or procedure

Click here to learn more about the Meritain Cost Estimator Tool.
Prescription medicine information through SmithRx

Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions. Other helpful resources from SmithRx, your Prescription provider: Understanding your SmithRx prescription benefits (in English and Spanish) National chain pharmacy listing How to use the SmithRx portal
Compare medical costs with the Meritain cost estimator

Visit https://www.meritain.com/ to login to your Meritain profile and start saving.
Pay $0 for certain medical procedures with the KISx program

KISx (pronounced "Kiss") is a new program that allows you to pay $0 out of pocket for over 400 procedures. So rather than paying your normal copay or deductible on a knee replacement, for example, you could now receive it for free! Click here to learn more.
How do I use Telemedicine?

When you enroll in one of our healthcare plans, you have access to use telemedicine by using the Teladoc app. This allows you to speak with a doctor 24/7 by phone, text, or video chat. Click here to learn more.